Your Path to Maximum Manufacturing Productivity
Our team is here to support you, from the initial onboarding process right through to identifying improvement opportunities and working with you to measure the effectiveness of the process improvements in your manufacturing business.
Top Tips For A Successful Roll-Out
Meet The FourJaw Customer Success Team
FourJaw Customer Journey
Set Up & Onboarding
Our process for getting you configured and set up with FourJaw.![Manager looking at screens]()
Kick off call
A guided tour of the platform that will be tailored to your manufacturing processes and challenges.
![FourJaw MachineLink IoT hardware]()
Ship your kit
Once the order is placed, we aim to dispatch your hardware within five working days. Although this can take longer during busier periods.
![FourJaw MachineLink Sensor Install]()
Hardware install & calibration
Plug-And-Play hardware installed by your own, qualified, electrician.![FourJaw Machine operator using tablet (1)]()
Configuration & initial training
Configure the data calibration and provide training to key stakeholders.
![FourJaw operations managers]()
Success planning & close-out
Define what success looks like to support your short, medium, and long-term goals.
Production Visibility
Our process to validate your data, train and drive cultural adoption.![FourJaw Production Dashboards showing machine utilisation-2]()
Create dashboards, reports & alerts
Create, share and review initial production data using FourJaw dashboards.
![FourJaw shop floor manager]()
Additional training for broader teams
A virtual training session to get a wider set of stakeholders aware and confident with the platform.
![Machine operator logging downtime]()
Establish logging of downtimes, jobs & products
![FourJaw Production Dashboards showing machine utilisation on factory floor-1]()
Operational adoption phase
Data insights are embedded within daily operations and are visible across the shop floor and management teams.
Action & Improvements
Our process to analyse, refine and optimise to drive continuous improvement and ROI.![FourJaw Overlay downtime-1]()
Implement data-driven improvements
Explore fundamental production data and identify where the biggest operational improvements can be made.
![Operations manager looking at shop floor process]()
Simplify & automate workflows
![Team communication on the factory floor is key to supporting continuous improvement-1]()
Celebrate & share success stories
Maximising Benefits
Our process to analyse, refine and optimise to drive continuous improvement and ROI.![View of CNC machine son factory floor using FourJaw]()
Scale existing success across the factory
![Operations manager talking to shop floor supervisor]()
Reinforce ownership in frontline teams
![Manufacturing operations manager and machine operator]()
Train champions from new departments
![FourJaw shop floor manager-1]()
Align the wider business using production data
Operational Advantage
![Production manager looking at factory data]()
Outcome 01
Decisions are data-driven and quick, not based on opinion & debate![Lister windows and fourjaw on factory floor]()
Outcome 02
Ops Teams understand and own performance; they’re not out of the loop![Production manager and shop floor supervisor looking at production data]()
Outcome 03
Production issues are spotted and resolved early, not left to snowball![Scheduling (Medium)]()
Outcome 04
Processes are efficient and automated, not paper-based or manual
Technology Trusted by Manufacturers of all Sizes
Taking your first step into the world of smart factory technology? We've put together a number of case studies showcasing how manufacturers who were once in your position have benefited from our machine monitoring platform.
Need Support?
Visit Our Knowledge Base
Find answers to common questions and keep up to date with the latest product release features at help.fourjaw.com
Contact The Team
You can contact our customer support team Monday-Friday, 8:00 am until 5:30 pm (GMT), simply complete the form or contact them via the details below.
- Address: Block 4, Level 2, Pennine Five, 18 Hawley Street, Sheffield, S1 4WP
- Phone: +44 (0) 114 400 0158
- Email: info@fourjaw.com
- Web: www.fourjaw.com








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